Tenants

With you at every step

Services for Tenants

We understand that our tenants are looking for a place to call home, whether that’s for six months, a year or 10 years. You want a place you can enjoy, where you can relax, where you can be at ease with friends and family and where if you face a challenge with the property it doesn’t become a headache to solve.

Our Service

Viewings

At Gray’s Residential, we aim to help you schedule viewings to fit in with your lifestyle. That means that we work to arrange viewings outside of our usual working hours where necessary.

Right to Rent Checks

When you rent a home in the UK, we have to check that you’re eligible. We undertake Right to Rent checks for all our tenants.

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Contracts

Once you’ve chosen your perfect property we will finalise the contracts so that you can get signed up and moved in.

Repairs & Maintenance

Sometimes things just stop working or are even accidentally broken. As part of our service for tenants under our full management instruction, we will arrange and facilitate any necessary repairs and maintenance.

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Deposit Protection

We are signed up to the Tenancy Deposit Scheme, which means that your deposit is insured and protected. To find out more visit the TDS website.

Check In and Inventory

Prior to move in, we will have professional, independent inventory clerk complete a check-in and inventory, to ensure that everything is checked and logged on day 1.

Out of Hours

Our team are available to tenants 24-7 for emergencies to give you the peace of mind that should something happen with your property that needs immediate attention, we’re on hand to have it taken care of. In the event of an emergency please call

Please note that an emergency is classed as a fire, flood, gas leak, electrical failure, or boiler break down. If your issue is not classed as an “emergency” you should wait until office hours to report the issue.

Any false or non-emergency call outs are subject to a call out fee.

Work with us

Why Grays Residential?

Landlords

Club 100

Tenants

Get In Touch

By Email

07778 708945

Gray's Residential London's Residential Lettings Experts